Effective Date: May 2020
Last Updated: September 2025
Long Island Steam Cleaners (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, whether through our website, phone, email, SMS communication, or in person. By using our services, you agree to the terms outlined in this policy.
We may collect the following types of personal information from customers:
Name
Address
Email address
Phone number
Payment information (when applicable)
Service details and preferences
Any additional information voluntarily provided through forms, messages, or surveys
Customer data may be collected through the following methods:
When scheduling appointments or requesting quotes online, by phone, or in person
Through email or SMS communication
Via online contact forms or service request forms
Through cookies and website analytics to improve user experience
We collect and use customer information to:
Schedule and manage cleaning appointments
Communicate updates, confirmations, and service reminders
Process payments and provide invoices
Respond to inquiries and customer support requests
Send promotional offers (only with explicit consent)
Improve our services and customer experience
Mobile Opt-In, SMS Consent, and Phone Numbers:
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
Secure servers and encrypted databases
Limited access to customer information by authorized personnel only
Regular monitoring and updates to security practices
Despite our efforts, please note that no system of data transmission over the internet can be guaranteed to be 100% secure.
We do not sell or rent customer information to third parties.
Customer data may be shared only in the following limited circumstances:
With service providers who assist in delivering our services (e.g., payment processors), and only to the extent necessary
When required by law, subpoena, or court order
To protect the rights, property, or safety of Long Island Steam Cleaners or others
Customers have the right to:
Access and review the personal information we hold about them
Request corrections or updates to their information
Withdraw consent for marketing communications at any time
Request deletion of their personal information, where legally permissible
To exercise these rights, please contact us using the details below.
For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:
Long Island Steam Cleaners
Email: info@longislandsteamcleaners.com
Phone:631-428-1240
Mailing Address: po box 1042 Miller Place, NY 11764